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Frequently Asked Questions

  • Our Policies
    Thank you for choosing She’s Closet Boutique for your fashion needs. We want to ensure a smooth and enjoyable shopping experience, which is why we've outlined our shipping policy below: Processing Time: Orders are typically processed within 1-2 business days after payment confirmation. During high-demand periods or sales, processing times may be slightly extended, and we appreciate your patience. Shipping Methods: We offer several shipping options to meet your needs, including standard and expedited shipping. Shipping costs and estimated delivery times are calculated at checkout based on your location and the chosen shipping method. Order Tracking: Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order's journey in real-time through the provided tracking information. Shipping Delays: While we strive to meet the estimated delivery times, unforeseen circumstances such as weather conditions or carrier delays may cause delays. We appreciate your understanding in such situations. Shipping Address: Please ensure that your shipping address is accurate during checkout. She’s Closet Boutique is not responsible for orders shipped to incorrect addresses provided by the customer. Lost or Stolen Packages: She’s Closet Boutique is not responsible for lost or stolen packages after they have been marked as delivered by the carrier. Please ensure a secure delivery location or consider package insurance. Returns Due to Shipping Issues: If you encounter any issues with your order during shipping, please contact our customer service within [number of days] days of receiving your tracking information, and we will assist you in resolving the matter. If you have any further questions or concerns regarding our shipping policy, feel free to reach out to our customer service team at shesclosetboutique@gmail.com. Thank you for choosing She’s Closet Boutique—we appreciate your trust and support!
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